Yes, but not necessarily immediately. In most situations, we simply address minor repair issues quickly and efficiently on your behalf. For more major or less time-sensitive issues we’ll reach out for your guidance. We publish >1000 recent maintenance ticket descriptions and the total cost to owner. Ask our team for this data if you’re interested in learning more about typical maintenance costs.
Owners receive detailed maintenance reports every month with notes and photos/videos of the repair if applicable. Remember: we will never perform non-emergency repairs above your maintenance threshold ($500) without contacting you first.